Subscription Terms

Lovatts Media Magazines Subscription Terms and Conditions

These subscription terms and conditions were last revised in February 2019

 

  1. Introduction
  2. Terms of delivery
  3. Postage
  4. Privacy
  5. Subscription cancellations & refunds
  6. Special circumstances cancellation & refund terms
  7. Billing and payment methods
  8. Contact details

PROMOTIONS

  1. Subscribe to win promotion - Crystal Creek
  2. Subscribe to win promotion - KitchenAid

 

1. Introduction

Lovatts Media Group Pty Ltd ABN 99 003 314 681 owns, publishes, and operates the following magazines, brands, and websites:

Websites

www.lovattsmagazines.com.au
www.lovattsmedia.com
www.lovattspuzzles.com
www.creativebug.com.au
www.theguild.cc
www.breathemagazine.com.au
www.breathemagazine.co.nz
www.audreydaybook.com
www.naturalhealthmag.com.au
www.nourishmagazine.com.au
www.teenbreathe.com.au
www.puzzlexperts.com

Magazines

Christine's Big Crossword
Variety Prize Puzzles
Colossus Crosswords
Mega Crosswords
Cluewords
FindaWord
Code Crackers
Crossword and Puzzle Collection
Christine's Large Print Crosswords
Christine's Cryptic Crosswords Collection
Lovatts Inklings
Puzzle Fun for Kids
Handy Crosswords
Handy Sudoku
Handy Code Crackers
Handy Wordhunt
Handy Arrowords
Handy Cryptic Crosswords
Handy Puzzles
Handy Killer Sudoku
Handy Acrostic
Kids Bumper Puzzle Fun
Breathe Magazine Australia
Teen Breathe Magazine Australia
Audrey Daybook
nourish magazine

 

2. Terms of delivery

2.1 Lovatts Media’s magazines are published at the following frequencies:

2.2 Please allow between 8 – 12 weeks for delivery of your first magazine/s to any of the above magazine subscriptions.

2.3 Once your subscription commences, deliveries can be expected every 6 to 8 weeks (approx.) although Lovatts Media reserve the right to vary the publishing and delivery dates.

2.4 Note that the delivery date of the first magazine is determined by the date on which you order and the date on which the next available issue is printed. This may be up to 8 – 12 weeks before the scheduled on sale date.

 

3. Postage

3.1 Any errors made in providing the correct delivery address are the responsibility of the purchaser and Lovatts Media is not liable for any consequences if incorrect information is provided.

3.2 If you are a subscriber and you change your address or any other relevant details you must notify Lovatts Media. To change a delivery address, Lovatts Media may require up to 8 weeks notice. Lovatts Media is not liable for any consequences of your failure to do so, including but not limited to subscription issues being sent to an incorrect address. Lovatts Media is not obliged to re-send returned mail or undelivered mail due to the subscriber’s failure to provide the correct address details.

3.3 Returned mail and undelivered mail, through no fault of the subscriber, may be re-sent by Lovatts Media, at our discretion.

 

4. Privacy

4.1 Lovatts Media is committed to protecting and maintaining your privacy. As part of normal daily operations, we may collect your information including but not limited to first name; surname; birth date; residential or professional address; billing address; shipping address, telephone number; email address.

4.2 You can read the complete Lovatts Media Privacy Policy at https://www.lovattsmedia.com/privacy-policy.html

 

5. Subscription cancellations and refunds

5.1 Subscription purchases are considered final and are non-refundable.

5.2 Lovatts Media is not required to provide a refund for change of mind.

5.3 Lovatts Media will consider replacement or partial refund of a single issue if faulty, however, we will not accept fault for Australia Post’s handling and placing of our products in letterboxes, post boxes or other unlisted mail collection points.

5.4 Lovatts Media may, on a case-by-case basis and at our sole discretion, consider a partial refund for compassionate reasons or in special circumstances. In order to seek a Special Circumstances cancellation or refund, the subscription holder or a family member must contact the Lovatts subscription team via:

Email: subs@lovattsmedia.com

Phone: +61 2 4302 1517

Toll-free phone Australia: 1800 254 199

Toll-free phone New Zealand: 0800 254 177

 

6. Special circumstances cancellation and refund terms

If a Special Circumstances refund is granted as per clause 5.4 the following terms will apply:

6.1 If the subscription was purchased directly from Lovatts Media:

  1. Lovatts Media will only refund the balance remaining on your subscription. Issues already delivered or dispatched will be deducted from the total at their full cover retail price.
  2. In the case of a gift subscription, the balance will be refunded to the original purchaser and not the gift recipient.
  3. If the credit card used to make the original payment is no longer valid, for example, if it has expired, a cheque payment will be issued. Cheques may take up to four weeks to be processed.

6.2 If the subscription was purchased from a third-party provider such as iSubscribe, Magshop, Mags4Gifts:

  1. To cancel and receive a refund before receiving the first issue, you are subject to the refund policy of the provider and need to contact them directly.
  2. To cancel after receiving the first issue, Lovatts Media will only consider a refund under the circumstances outlined in clause 5.4. However, please note that there will be additional third-party fees and charges deducted from any refund payable.

7. Billing and payment methods

7.1 Lovatts Media accept payments via VISA, MasterCard, American Express and cheque. If you are unable to make payment via these Payment Methods, please contact the Lovatts Magazines subscriptions team direct on:

Email: subs@lovattsmedia.com

Phone: +61 2 4302 1517

Toll-free phone Australia: 1800 254 199

Toll-free phone New Zealand: 0800 254 177

7.2 Discounts and gifts with purchase or any other special offers are only valid for the initial subscription period.

7.3 You must have a valid Payment Method to subscribe to Lovatts Media Magazines.

 

8. Contact details

For further information relating to Breathe Magazine, Teen Breathe Magazine, Audrey Daybook and nourish Magazine Subscriptions, please contact Lovatts Media:

Email: subs@lovattsmedia.com

Phone: +61 2 4302 1517

Toll-free phone Australia: 1800 254 199

Toll-free phone New Zealand: 0800 254 177

 

 

PROMOTIONS - Subscribe to win*

Terms & Conditions: Lovatts Magazines & Crystal Creek Retreat Subscribe to Win Promotion

Game of chance promotion

1. Information on how to redeem this offer forms a part of the offer Terms and Conditions. Subscription and payment is deemed as acceptance of these Terms and Conditions.

2. Entry is only open to residents of Australia and New Zealand, who purchase a subscription to Breathe Magazine Australia, Nourish Plant Based Living or Audrey/Mindful Puzzles during their Competition Period. To be entered subscriptions must be purchased directly with Lovatts Media, third party subscription websites will not be eligible. Entrants and guests must be 18 years or over. Entrant and their guest must be available to travel within the dates of 15/12/2020 – 30/06/2021 (subject to block out dates, voucher valid for 6 months). Employees (and immediate families) of Lovatts Media and agencies associated with this Promotion are ineligible to enter.

3. The promotion period runs from 12:01pm (AEST) Monday 15th June 2020 to 11:59am (AEDT) Monday 14th December 2020. Competition will open and close with each magazine’s deadlines as per the below schedule. Entrants required to subscribe to the title within it’s open and close times to be in the draw.

MAGAZINE TITLE ISSUE NUMBER COMPETITION OPENS COMPETITION CLOSES
BREATHE 022 13/7/2020 12:01pm (AEST) 16/11/20 11:59am (AEDT)
BREATHE  023 13/7/2020 12:01pm (AEST) 16/11/20 11:59am (AEDT)
AUDREY (Mindful Puzzles) 018 15/6/2020 12:01pm (AEST) 16/11/20 11:59am (AEDT)
AUDREY (Mindful Puzzles) 019 15/6/2020 12:01pm (AEST) 16/11/20 11:59am (AEDT)
NOURISH V8N6 18/8/2020 12:01pm (AEST) 14/12/2020 11:59am (AEDT)
NOURISH V8N6 18/8/2020 12:01pm (AEST) 14/12/2020 11:59am (AEDT)

 

Prize will be drawn 2:00pm (AEDT) Monday 14 December 2020 at the Lovatts Media offices, 100-102 The Esplanade, Terrigal NSW 2260.

Winner will be notified via phone or email by Friday 17 December 2020 and published on www.lovattsmagazines.com

4. To be entered into the draw individuals must, during the Promotional Periods, purchase either a 6 month print subscription (if offered), a 1-year print subscription or a 2-year print subscription to one of the following magazine titles Breathe Magazine Australia, Audrey/Mindful Puzzles or Nourish Plant Based Living. A valid entry is subject to verification of the credit card or, if payment is made by cheque, the cheque must be cleared for payment by the close date of the promotion. To be eligible to receive the offer, participants will be required to provide their name, address, postcode, telephone number, and email address.

5. 1 x major prize winner will receive: • 1 x 5-night stay Relax Package at Crystal Creek Resort for two including breakfast daily & two dinners valued at $3140 AUD • 2 x return economy flights from nearest capital city to the value of $1,000AUD if the winner and guest live outside of QLD, Australia. • 1 x $1000 Visa Gift Card for Expenses Total prize value = $5140 All Crystal Creek Retreat booking policies, guest policies and general terms & conditions apply. Winner maybe required to hand over a credit card for security purposes during their stay.

6.1 Time of redemption strictly for 6 months following the prize draw. Black-out dates apply including but not limited to the Christmas Period from (24/12/2020 – 11/1/2021) & Public Holiday Long Weekends. Travel may be subject to cost & times of flights. Because of travel restrictions, if the prize stipulated can not be redeemed, an alternative prize of $2500 will be awarded to the winner.

6.2 Bookings should be made at least 45 days in advance.

6.3 Prize is not transferable and has no cash value. Prize is valued in Australian dollars AUD.

6.4 Minimum age for guests is 18 years old from time of draw.

6.5 Prize is subject to availability. May not be combined with any other voucher or offer.

6.6 Flights are non-transferable and non-redeemable for cash, once travel dates are agreed upon these cannot be changed.

6.7 The promoter does not and will not offer travel insurance to the winner or guest. The promoter highly recommends the winner purchase travel insurance prior to taking the prize.

6.8 It is the responsibility of the winner and their guest to have a valid passport to travel.

6.9 Transfers from winners and guests residence to the nearest capital city airport is at the winner and guests own cost.

6.10 No additional spending money or hotel credits are a part of this prize. Any additional spending including but not limited to extra meals, additional spa treatments, services, mini bar or beverage consumption, entertainment or technology costs is at the winner and their guests cost.

6.11 All Crystal Creek Retreat booking policies, guest policies and general terms and conditions apply.

7. The Promoter (Lovatts Media) reserves the right, at any time, to withhold the product if subscriber fails to meet with these Terms and Conditions. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

8. Prize prices are correct at time of printing/submission; no responsibility is accepted for any variation in the value of any prize on offer.

9. In the event that for any reason whatsoever a winner does not take the prize at the time stipulated by the Promoter, then the subscriber will forfeit the product and cash will not be awarded in lieu of the product. In this instance due to redemption period of prize a redraw will take place Monday 11th January 2021 at 10:00am (AEDT), winner will be notified by phone or email and published online by Friday 15th January 2021.

10. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia and New Zealand ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion.

11. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any subscriber; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.

12. NO LIABILITY

12.1 The Promoters shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with any prize/s except for any liability which cannot be excluded by law. Neither are the Promoters responsible for any incorrect or inaccurate information, either caused by the entrant or for any of the equipment or programming associated with, or utilised in this offer, or for any technical error, or any combination thereof that may occur in the course of the administration of this competition, including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite failure, theft or destruction or unauthorised access to, or alteration of, entries, and reserves the right to take any action that may be available.

12.2 If for any reason, this offer is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the reasonable control of the Promoters, which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoters reserve the right, in its sole discretion, to disqualify any individual who tampers with the entry process, take any action that may be available and to cancel, terminate, modify or suspend the competition subject to any written directions given under State Legislation.

12.3 Except for any liability that cannot be excluded by law, the Promoters (including it officers, employees and agents) excludes all liability (including negligence) for any personal injury or loss or damage (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way out of the promotion, including but not limited to, where arising out of the following: a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); b) any theft, unauthorised access or third-party interference; c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether on not after receipt by the Promoters) due to any reason beyond the reasonable control of the Promoters. d) any variation in prize value to that stated in these conditions of entry; e) any tax liability incurred by a winner or entrant; f) the broadcast of any program relating to the competition or the publication of any material, including statements made by any compere, staff member, journalist, other entrants or any other person; and/or g) participation in the offer.

12.4 Once prizes have left the Promoters’ premises, the Promoters and their associated agencies take no responsibility for prizes damaged, delayed or lost in transit.

12.5 The Promoters reserve the right, in their sole discretion, to disqualify any individual who the Promoters have reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoters’ legal rights to recover damages or other compensation from such an offender are reserved.

13. PRIVACY CONSENT

13.1 To provide you with this promotion, the Promoters need to collect personal information about you. If you do not provide the information requested, the Promoters may not be able to provide you with the offer.

13.2 Subscription details remain the property of the Promoters, and their related entities and are collecting the entrant's personal information for the purpose of conducting and promoting this offer. The entrant may request access to his or her personal information by writing to Lovatts Media Marketing and Communications Manager at Lovatts Media, 100- 102 The Esplanade, Terrigal NSW 2260.

13.3 . As per the provisions of the New Zealand Privacy Act, all personal details of New Zealand entrants will be stored at the office of the Promoter. A request to access, update and correct any information should be directed to that office.

14. PROMOTER’S DETAILS

14.1 The Promoters are Lovatts Media Pty Ltd (ABN 99 003 314 681) 100-102 The Esplanade, Terrigal NSW 2260. 14.2 Authorised under permit numbers NSW: LTPS/20/43516 ACT: TP 20/00618.1 SA: T20/533

PROMOTIONS - Subscribe to win*

Terms & Conditions: Lovatts Magazines & KitchenAid Subscribe to Win Competition

Game of chance promotion

1. Information on how to redeem this offer forms a part of the offer Terms and Conditions. Subscription and payment are deemed as acceptance of these Terms and Conditions.

2. Entry is only open to residents of Australia and New Zealand, who purchase a subscription to Breathe Magazine Australia, Nourish Plant Based Living, Mindful Parenting or Mindful Puzzles during their Competition Period. To be entered subscriptions must be purchased directly with Lovatts Media, third party subscription websites will not be eligible. Employees (and immediate families) of Lovatts Media and agencies associated with this Promotion are ineligible to enter.

3. The promotion period runs from the 16th November 2020 at 12:00pm (AEDT) to the 13th April 2021 at 11:59am (AEST). Competition will run across two issues of each title and open and close with each magazine’s deadlines as per the below schedule. Entrants required to subscribe to a title within its open and close times to be in the draw. 

MAGAZINE TITLE ISSUE NUMBER COMPETITION OPENS COMPETITION CLOSES
Breathe 24 & 25 12:00pm (AEDT) 16/11/2020 11:59am (AEDT) 12/3/2021
Mindful Puzzles 20 & 21 12:00pm (AEDT) 16/11/2020 11:59am (AEDT) 15/3/2021
Nourish 62 & 63 12:00pm (AEDT) 14/12/2020 11:59am (AEST) 13/4/2021
Mindful Parenting 10 & 11 12:00pm (AEDT) 10/12/2020 11:59am (AEST) 12/4/2021

 

Prize will be drawn at 2:00pm (AEST) on the 13th April 2021 at the Lovatts Media offices, 100-102 The Esplanade, Terrigal NSW 2260. Winner will be notified via phone or email by Friday 16th April and be published on www.lovattsmagazines.com

4. To be entered into the draw individuals must, during the Promotional Periods, purchase either a 6 month print subscription (if offered), a 1-year print subscription or a 2-year print subscription to one of the following magazine titles Breathe Magazine Australia, Mindful Puzzles, Mindful Parenting or Nourish Plant Based Living. A valid entry is subject to verification of the credit card or, if payment is made by cheque, the cheque must be cleared for payment by the close date of the promotion. To be eligible to receive the offer, participants will be required to provide their name, address, postcode, telephone number, and email address.

5. 1 x major prize winner will receive a KitchenAid Empire Red Prize Pack:

- 1 x Artisan tilt-head stand mixer valued at $949 RRP AUD

- 1 x Spiraliser attachment valued at $219 RRP AUD

- 1 x Sifter + scale attachment valued at $249 RRP AUD

- 1 x 3 Piece pasta set valued at $289 RRP AUD

- 1 x K400 Blender valued at $499 RRP AUD

- 1 x 9 Cup food processor $289 RRP AUD

- 1 x 4 Slice toaster valued at $289 RRP AUD

- 1 X 1.7L Artisan kettle valued at $249 RRP AUD The total prize value: $3042 RRP AUD

6. All KitchenAid policies and general terms & conditions apply.

6.1 Prize is not transferable and has no cash value. Prize is valued in Australian dollars AUD.

6.2 Prize is subject to availability. May not be combined with any other voucher or offer.

7. The Promoter (Lovatts Media) reserves the right, at any time, to withhold the product if subscriber fails to meet with these Terms and Conditions. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

8. Prize prices are correct at time of printing/submission; no responsibility is accepted for any variation in the value of any prize on offer.

9. In the event that for any reason whatsoever a winner does not take the prize at the time stipulated by the Promoter, then the winner will forfeit the product and cash will not be awarded in lieu of the product. In this instance due to redemption period of prize a redraw will take place on May 3rd 2021 at 10:00am (AEST), winner will be notified by phone or email and published online by Friday 7th May 2021.

10. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia and New Zealand ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion.

11. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:

(a) to disqualify any subscriber; or

(b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.

12. NO LIABILITY

12.1 The Promoters shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with any prize/s except for any liability which cannot be excluded by law. Neither are the Promoters responsible for any incorrect or inaccurate information, either caused by the entrant or for any of the equipment or programming associated with, or utilised in this offer, or for any technical error, or any combination thereof that may occur in the course of the administration of this competition, including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite failure, theft or destruction or unauthorised access to, or alteration of, entries, and reserves the right to take any action that may be available.

12.2 If for any reason, this offer is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the reasonable control of the Promoters, which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoters reserve the right, in its sole discretion, to disqualify any individual who tampers with the entry process, take any action that may be available and to cancel, terminate, modify or suspend the competition subject to any written directions given under State Legislation.

12.3 Except for any liability that cannot be excluded by law, the Promoters (including it officers, employees and agents) excludes all liability (including negligence) for any personal injury or loss or damage (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way out of the promotion, including but not limited to, where arising out of the following:

a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

b) any theft, unauthorised access or third-party interference;

c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether on not after receipt by the Promoters) due to any reason beyond the reasonable control of the Promoters.

d) any variation in prize value to that stated in these conditions of entry;

e) any tax liability incurred by a winner or entrant;

f) the broadcast of any program relating to the competition or the publication of any material, including statements made by any compere, staff member, journalist, other entrants or any other person; and/or

g) participation in the offer.

12.4 Once prizes have left the Promoters’ premises, the Promoters and their associated agencies take no responsibility for prizes damaged, delayed or lost in transit.

12.5 The Promoters reserve the right, in their sole discretion, to disqualify any individual who the Promoters have reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoters’ legal rights to recover damages or other compensation from such an offender are reserved.

13. PRIVACY CONSENT

13.1 To provide you with this promotion, the Promoters need to collect personal information about you. If you do not provide the information requested, the Promoters may not be able to provide you with the offer.

13.2 Subscription details remain the property of the Promoters, and their related entities and are collecting the entrant's personal information for the purpose of conducting and promoting this offer. The entrant may request access to his or her personal information by writing to Lovatts Media Marketing and Communications Manager at Lovatts Media, 100- 102 The Esplanade, Terrigal NSW 2260.

13.3 As per the provisions of the New Zealand Privacy Act, all personal details of New Zealand entrants will be stored at the office of the Promoter. A request to access, update and correct any information should be directed to that office.

14. PROMOTER’S DETAILS

14.1 The Promoters are Lovatts Media Pty Ltd (ABN 99 003 314 681) 100-102 The Esplanade, Terrigal NSW 2260. 14.2 Authorised under permit number ACT: TP 20/01535

PROMOTIONS - Bonus gift with subscription* 

No current promotions